“I really enjoyed your presentation at the NACM Credit Congress. I have always been an advocate of building a strong relationship with sales and by attending your session came back more enthusiastic and pumped up to do the right things!“
~ Alice Thivyanathan / Credit-Collections
“You did it again; you dazzled the heck out of our members! Seriously, thank you for pleasing our delegates and giving them helpful material and expertly delivered presentations! But again, I’m not surprised…you’re a guaranteed success at our conference! Your sessions were rated extremely high, you cannot imagine how good that makes me feel…happy members make me happy!”
~ Dianna Rowinski / Director of Education Services / Wisconsin Credit Association
“I was impressed by your ability to bring a practical solution to a problem that has been around for years. You present yourself very professionally, and I liked your ideas. Thank you.”
~ Susan M. Archibeque, CCE / Director of Credit / Nicholas & Company, Inc.
“I learned how to leverage relationships to increase collection efficiencies. Great presentation, a lot of takeaways that can easily be implemented and used!”
~ Cecile de la Rosa / Credit Manager 
“You are the first sales/credit speaker I have seen on this subject that actually gave me working information I can use to strengthen my relationship with our sales department, a relationship I feel is quite strong already. Again – thank you!”
~ Heidi Lindgren-Boyce, CCE / Star Rentals Inc
“Davy was unanimously rated by our members as ‘one of the best speakers’ at a seminar!”
~ Patty Fullmer / Credit Manager / Crescent Electric Supply Company
“I will approach management to schedule a credit and sales workshop as this will help increase profits and productivity…well structured and motivational presentation!”
~ Theresa Leister
“One of the best presentations I’ve seen in 18 years of Credit Services!”
~ Candace Berry / Credit Manager / Estes Incorporated
“We have implemented some of your teachings into our work environment and have already seen results”
~ Bette Jackson / Credit Supervisor / Total Logistic Control, LLC
Special Bonus: Within the First 20-Minutes of This Audio, Davy Reveals his Insider-Secrets on how to Stop Senior Management From Slashing Your Training & Development Budget so You and Your Team can Attend More Conferences to Achieve Better Results!
Join Davy Tyburski and His Private Network of Credit and Collections Pros-
(only 97 inbound lines available)
*If you cannot make the live conference calls, register anyway because I’ll send you the replays*
Just use the form below to enroll now to be sure you are 1 of the 97 who get to play in the ‘credit and collections sandbox’-
How these calls came about-
1. Many of you contacted me, asking me to set up small, interactive conference calls for Business Credit and Collections pros.
2. I agreed to host the calls with a few co-hosts (and cover all of the costs) to help you and our peers.
3. These calls are not what you’re used to, I do not have a canned presentation (those of you that know me well already know this about me). They are your calls, driven by your agenda, and your questions.
My friend Anthony Mitchell, CBA from Rochester Midland Corp. has this to say- “I just wanted to take a moment to compliment you on the conference call…I loved the on-the-fly format…In my opinion that is what separates the old pros from the newbie’s- the ability to answer questions without preparation!”
Conference call highlights-
* You get exclusive access to me and my private network of Credit and Collections professionals
* Calls are scheduled whenever I have time to conduct them (when I’m not on the road speaking), they last about 30-minutes
* If you cannot make the live calls, register anyway because you’ll still get to listen to the replays
* You can even download the calls to your computer, iPod, or another MP3 player
* No need to wait for the next ‘scheduled’ teleseminar or webinar or the next credit conference that ‘may’ cover your current challenge
Bottom line, more ideas = more success, right now!
These 30-minute conference calls provide you with exclusive access to me and my private network of Credit and Collections professionals…ready to tackle your toughest challenges- right now!
Remember, it only takes one idea to completely turn things around and change your business forever, not to mention lowering your anxiety and stress levels, too! There’s no reason to tackle your challenges all by yourself!
PS: Yes, I’m OK if you invite your friends/associates to join us on the calls. I only ask that you have them enroll by using the form below so I can manage the 97 inbound lines (first come, first served).
What to do next-
I’ve made it real simple, just use the form below to enroll now to be sure you are 1 of the 97 who get to play in the sandbox-
Share your thoughts about the calls, leave a comment-
By: Davy J. Tyburski, the CREDIT and SALES Connector™
In order for your organization to maximize its revenue and cash performance, building and maintaining a solid and positive relationship between your CREDIT and SALES teams is key. Personalities or characteristics play a big role in building the relationship. Credit Service professionals who identify the similar characteristics and take the necessary steps to capitalize on them will become more successful.
Credit and Collections-
Let’s begin by identifying the characteristics or personalities of credit services professionals. They…
- Make very few mistakes
- Are usually cautious, careful and very realistic
- Are very direct
- Are very consistent and sometimes predictable
- Are real go-getters
- Love winning
- Enjoy challenges
Salespeople-
Our friends on the sales side of our business have some unique characteristics as well. They…
- Expect quick results
- Enjoy trying new things
- Are always looking for opportunities
- Are risk takers and have a “do whatever it takes” mentality
- Real go-getters
- Love winning
- Enjoy challenges
Have you noticed that above and beyond our differences, we have three characteristics in common? CREDIT and SALES professionals are real go-getters, we love winning and we enjoy challenges. This is where the magic really begins. Ask yourself in what ways can I leverage these similarities? Remember, in negotiations at home or in business, we begin with what we agree on, or in this case, our similarities.
Getting it Done-
Help a salesperson’s “go-getter” personality by assisting him or her in driving more sales for your company. Call one of your salespeople and say, “Hey (fill in the blank), this is Davy Tyburski from the Credit and Collections department, your sales numbers looked great last month, congratulations on a great month! I am calling you about ABC customer. I understand you are trying to generate $500,000 of revenue this year. The reason I am calling you is to see what I can do to help you increase it to $750,000? Would you like to hear more about it?”
What’s the salesperson going to say? They’re already thinking about $500,000 and now you are going to help them achieve $750,000! The salesperson should ask YOU to lunch to learn more about this win-win strategy. Think about how you can help deliver more value to the sales team, specifically, how can you help them drive more revenue?
- Maybe you know a person that works for that customer
- Or maybe a friend of a friend that may be able to help your salesperson
- After you reviewed the financials of the customer, maybe you could raise their credit limit
- Ask yourself, “What can I do as a credit services professional to help drive more revenue for the company?” Then let sales know what it is!
CREDIT and SALES professionals love winning and we enjoy challenges. Look for fun and exciting ways to help build teamwork and cooperation between the teams. Here’s an example, the Vice President of Sales and the Vice President of Credit Services get together and come up with a new profitability challenge for a slow cash quarter. Winners receive prizes, rewards and recognition for outstanding performance. Work with your top sales executive and create revenue AND cash contests that reward great CREDIT and SALES performers. Remember, this has to be done together as a joint effort, one team, one vision…Profitability!
Focus on the similarities to achieve greater levels of success within your organization. Use these ideas to catapult your organization ahead and strengthen your CREDIT and SALES relationship! Remember – you get what you focus on.
Good Selling and Great Collecting!
Davy Tyburski is the Founder of CREDITandSALES.com. He’s an author, business consultant and International speaker with 20+ years of real-world leadership experience across various business functions. Davy is known as, The CREDITandSALES Connector™ because of his impressive results in leading both Credit and Sales teams. He is the author of The Insider’s Guide to a Strong CREDITandSALES Relationship.
He is also co-author of the international book, The Best Kept Profit Secret: The Executive’s Guide to Transforming a Cost Center Into a Profit Center. Other co-authors include Abe WalkingBear Sanchez, Declan Flood, Luis Eduardo Perez, Greg Jerralds, and Simon Groves (contributing editor).
He has presented his proven strategies and techniques to many individuals, companies and organizations including Master Lock, Atradius, the Walt Disney Company, Kellogg’s, Medtronic, the National Association of Credit Management (NACM), Mizuno, Goodyear, Manpower, and Microsoft to name a few.
Davy has held leadership positions in: Business Credit and Collections (Accounts Receivable), Sales, Customer Service, Operations, Process Excellence, Corporate Communications and Training.
His track record of success includes many awards and accomplishments: Recipient of the Prestigious CEO’s Award of Excellence (selected over 2,000 other employees), Reduced DSO 59%, while revenue increased 50% during the same period, Awarded Outstanding Performance six times, Drove down operating costs as a percent of revenue in excess of 30%, Two-time member of the President’s Inner Circle and President’s Club, Realized double-digit increases in customer delight survey results.
Davy is available for media interviews, speaking engagements, on-site training/consultations, and teleseminars/webinars. Davy can be reached at http://www.CREDITandSALES.com.
Last month on Thanksgiving day, my family and I were honored to have two awesome Air Force trainees over to our home to celebrate one of my favorite holidays…Thanksgiving.
They are from Iowa and Virginia and have been away from their families for quite some time. We enjoyed having them and were reminded of how blessed we are (along with all Americans) to have such awesome men and women serving our great country.
We sometimes take for granted the freedom and other benefits we all enjoy, including calling anybody we want when we want to (these guys can only do that once a week for a few minutes). During this holiday season, let’s all remember to thank the members of our awesome military and their families for everything they do for us!
Please take a moment to post some of the things you do to honor our military personnel, post a comment now!
